why_do_people_overcommit
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| why_do_people_overcommit [2020/06/02 14:21] – external edit 127.0.0.1 | why_do_people_overcommit [2021/05/24 14:02] – Readability hans | ||
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| * Management could show awareness of their fallibility by admitting to past errors and discussing how they will address going forward. | * Management could show awareness of their fallibility by admitting to past errors and discussing how they will address going forward. | ||
| - | <WRAP center round todo 60%> | + | > Under-commit; |
| - | Under-commit; | + | |
| - | </ | + | |
| We also might try a more “culture oriented” approach. For example, we could adopt a mantra like “under-commit and over-deliver”. We would set the cultural expectation that it is OK to under-commit so long as we meet the resultant expectation. Some Management will worry than this will mean that Teams will slack off. The data above shows that we do not have this problem in reality. And wouldn’t you love to be in the room when a Team reports to the customer saying “we were able to complete the committed items and, since we had spare capacity, we also delivered this high priority item you were wanting.” BTW: I have actually seen this happen. | We also might try a more “culture oriented” approach. For example, we could adopt a mantra like “under-commit and over-deliver”. We would set the cultural expectation that it is OK to under-commit so long as we meet the resultant expectation. Some Management will worry than this will mean that Teams will slack off. The data above shows that we do not have this problem in reality. And wouldn’t you love to be in the room when a Team reports to the customer saying “we were able to complete the committed items and, since we had spare capacity, we also delivered this high priority item you were wanting.” BTW: I have actually seen this happen. | ||
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