what_are_the_characteristics_of_a_great_product_owner
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what_are_the_characteristics_of_a_great_product_owner [2018/09/19 05:26] – Added "understands and wants the role" hpsamios | what_are_the_characteristics_of_a_great_product_owner [2019/09/19 04:50] – Added “clarifiers” idea hpsamios | ||
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* Knowledgeable and Customer Focused: The Product Owner has extensive industry experience / knowledge of our solutions and deeply understands the voice of the customer. He / she spends a significant amount of time talking to actual users using both informal and structured interviews, focus groups, and conceptual layouts. He / she uses his / her findings to sell the project priorities to senior management and uses the stories to motivate the team. | * Knowledgeable and Customer Focused: The Product Owner has extensive industry experience / knowledge of our solutions and deeply understands the voice of the customer. He / she spends a significant amount of time talking to actual users using both informal and structured interviews, focus groups, and conceptual layouts. He / she uses his / her findings to sell the project priorities to senior management and uses the stories to motivate the team. | ||
* Respectful of the team and of the process … and properly blunt. He / she does not take things at face value. Instead, he / she engages the team in genuine conversation, | * Respectful of the team and of the process … and properly blunt. He / she does not take things at face value. Instead, he / she engages the team in genuine conversation, | ||
- | * Makes decisions: When he / she have to decide, they decide. The Product Owner often accepts that there is no " | + | * Makes decisions: When he / she have to decide, they decide. The Product Owner often accepts that there is no " |
* Presence: The Product Owner makes it powerfully clear how important the planning week is by being present at every session. He / she re-schedules other meetings, sits in the room or is on video conference with the Team, and does not check e-mails or phone messages during the sessions. In other words, he / she backs his / her words with his / her actions. | * Presence: The Product Owner makes it powerfully clear how important the planning week is by being present at every session. He / she re-schedules other meetings, sits in the room or is on video conference with the Team, and does not check e-mails or phone messages during the sessions. In other words, he / she backs his / her words with his / her actions. | ||
* “Just ask me.” The Product Owner knows how to marshal resources and is unafraid to break organizational rules when necessary. Every time the team gets hung up on some obstacle, he / she keeps reminding them, “Just ask me for help. Tell me what you need” and will help work the issue. | * “Just ask me.” The Product Owner knows how to marshal resources and is unafraid to break organizational rules when necessary. Every time the team gets hung up on some obstacle, he / she keeps reminding them, “Just ask me for help. Tell me what you need” and will help work the issue. | ||
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* Motivational: | * Motivational: | ||
* Works to understand everything that is required to release to product. He / she does not just worry about the new features but is interested in whatever it takes to get the release to the customer. In particular the Product Owner is interested in prioritizing issues appropriately where the Team is telling him / her that they can improve their work process and quality of the product. | * Works to understand everything that is required to release to product. He / she does not just worry about the new features but is interested in whatever it takes to get the release to the customer. In particular the Product Owner is interested in prioritizing issues appropriately where the Team is telling him / her that they can improve their work process and quality of the product. | ||
+ | * Anthropological-attitude: | ||
+ | * Clarifiers Great Product Owners are clarifiers, not confusers. They need to be able to take complexity and distil out what really matters. | ||
* Wants, and understands, | * Wants, and understands, | ||
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