todd_little_and_andrew_tuttle_-_performance_reviews_that_don_t_suck
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todd_little_and_andrew_tuttle_-_performance_reviews_that_don_t_suck [2016/08/17 18:29] – created hpsamios | todd_little_and_andrew_tuttle_-_performance_reviews_that_don_t_suck [2020/06/02 14:22] (current) – external edit 127.0.0.1 | ||
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====== Action / Learning ====== | ====== Action / Learning ====== | ||
- | * Excellent | + | * Offers up an approach that allows you to leverage performance appraisal systems that will help move agile |
+ | * Rather than ignore HR (standard agile approach) idea is to engage with HR to move process in right direction | ||
+ | * Like idea of splitting impact from behaviors and the definition of impact | ||
+ | * Like the idea of using shu-ha-ri type model to define improvements | ||
+ | * Like the idea of using " | ||
+ | * Like the idea that when you go to a new level (promotion) you should treat it like it is a new job and so you are automatically at " | ||
====== Presentation ====== | ====== Presentation ====== | ||
Line 24: | Line 29: | ||
====== Notes ====== | ====== Notes ====== | ||
- | Traditional approach Management by objectives | + | Traditional approach |
+ | Corporate | ||
- | Problem with smart objectives " | + | Driven through "SMART objectives" |
+ | Problem with SMART objectives | ||
- | Sos - smart objectives suck Don't comprehend uncertainty Unintended consequences Myopic approach to career coaching Behind every objective is a subjective DUMB | + | Joke: " |
- | Deming - abolish performance reviews Didn't say what to replace it with | + | SMART Objectives are in fact DUMB |
- | Guiding principles | + | * (D)on' |
+ | * (U)nintended consequences | ||
+ | * (M)yopic approach to career coaching | ||
+ | * (B)ehind every objective is a subjective interpretation | ||
- | Value are what we value Things we say we value is what we should reward | + | Deming - abolish performance reviews |
+ | But he didn' | ||
+ | This organization pulled together a different approach | ||
- | Five core responsibilities Deliver technical solos Partner with customer stakeholder Collaborate with teammates Build quality in Take initiative and innovate | + | Guiding principles |
- | Impact | + | * Value are what we value |
+ | * Things we say we value is what we should reward | ||
- | As manager Coach foster develop | + | Five core responsibilities for people |
- | As employer Evolve develop seize | + | * Deliver within technical solos |
+ | * Partner with customer stakeholder | ||
+ | * Collaborate with teammates | ||
+ | * Build quality in | ||
+ | * Take the initiative and innovate | ||
- | With promotion comes higher expectations New job Not a reward for longevity | + | Impact is primary measure of career growth |
+ | Impact is defined as " | ||
- | We value career development over performance ratings | + | The role of a manager is to " |
- | Career growth | + | The role of an employee |
- | What we did | + | With promotion comes higher expectations as it is a new job (you can expect to have a lot of development opportunities when you move into a new job) |
+ | Promotion is not a reward for longevity | ||
- | Discovered core responsibilities | + | We value career development over performance ratings |
- | Delivery Business engagement Teamwork Quality Initiative and innovation | + | Career growth is critical |
+ | It is based on rich conversations | ||
- | Expectations by level With direction With support Self directed Leader Mentor | + | What we did: |
- | Core responsibilities | + | * Discovered core responsibilities |
+ | * Delivery | ||
+ | * Business engagement | ||
+ | * Teamwork | ||
+ | * Quality | ||
+ | * Initiative and innovation | ||
+ | * Developed expectations by level | ||
+ | * With direction | ||
+ | * With support | ||
+ | * Self directed | ||
+ | * Leader | ||
+ | * Mentor | ||
Work closely with HR Educate in agile (better than they think we are) | Work closely with HR Educate in agile (better than they think we are) | ||
- | Smart objectives | + | Replaced SMART objectives |
- | Performance model | + | Performance model: |
{{: | {{: | ||
Line 70: | Line 101: | ||
Red line is expectation line Senior guy is self directed | Red line is expectation line Senior guy is self directed | ||
- | Visual | + | Managers found the visual |
- | Coach behaviors But want impact One expected to drive the other but may not | + | Coach behaviors |
+ | But want impact | ||
+ | One expected to drive the other but may not | ||
Use strength to help the weakness | Use strength to help the weakness | ||
- | Managers | + | Managers |
- | Colleges 73% liked core responsibilities vs smart 57% think helped on career | + | * How do managers like it - 100% really |
+ | * Meaningful | ||
+ | * Improved perception of performance review - 92% | ||
- | Challenges integrating with HR system | + | Employees view: |
- | HR ratings are about performance over career growth Coarse grade vs linear scale Redundant paperwork Title inconsistency in the company | + | * 73% liked core responsibilities |
+ | * 57% think helped on career development | ||
+ | * 68% "my manager helped me what needed to get to next level" | ||
+ | Challenges when integrating with HR system | ||
+ | * HR ratings are about performance over career growth | ||
+ | * Coarse grade vs linear scale | ||
+ | * Possibility of redundant paperwork as this was rolled out | ||
+ | * Possibility of title inconsistency in the company (new vs old) | ||
- | {{tag> | ||
- | ~~LINKBACK~~ | + | {{tag> |
- | ~~DISCUSSION~~ | + | |
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