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todd_little_and_andrew_tuttle_-_performance_reviews_that_don_t_suck [2016/08/17 18:29] – created hpsamiostodd_little_and_andrew_tuttle_-_performance_reviews_that_don_t_suck [2020/06/02 14:22] (current) – external edit 127.0.0.1
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 ====== Action / Learning ====== ====== Action / Learning ======
  
-  * Excellent get in touch with Todd re background+  * Offers up an approach that allows you to leverage performance appraisal systems that will help move agile 
 +  * Rather than ignore HR (standard agile approach) idea is to engage with HR to move process in right direction 
 +  * Like idea of splitting impact from behaviors and the definition of impact 
 +  * Like the idea of using shu-ha-ri type model to define improvements in skills / behaviors 
 +  * Like the idea of using "impact" to drive increases in levels 
 +  * Like the idea that when you go to a new level (promotion) you should treat it like it is a new job and so you are automatically at "shu" level.
  
 ====== Presentation ====== ====== Presentation ======
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 ====== Notes ====== ====== Notes ======
  
-Traditional approach Management by objectives Corp objectives drive objectives and pay SMART objectives+Traditional approach is "Management by objectives"  
 +Corporate objectives drive objectives and pay 
  
-Problem with smart objectives "I'm going to code me up a new minivan" Deliver feature X by date y+Driven through "SMART objectives" 
 +Problem with SMART objectives is expressed in [[http://dilbert.com/strip/1995-11-13|Dilbert comic "I'm going to code me up a new minivan"]] where we deliver feature X by date y
  
-Sos - smart objectives suck Don't comprehend uncertainty Unintended consequences Myopic approach to career coaching Behind every objective is a subjective DUMB+Joke: "SOS - smart objectives suck"
  
-Deming - abolish performance reviews Didn't say what to replace it with+SMART Objectives are in fact DUMB
  
-Guiding principles+  * (D)on't comprehend uncertainty  
 +  * (U)nintended consequences 
 +  * (M)yopic approach to career coaching 
 +  * (B)ehind every objective is a subjective interpretation
  
-Value are what we value Things we say we value is what we should reward+Deming - abolish performance reviews 
 +But he didn'say what to replace it with 
 +This organization pulled together a different approach
  
-Five core responsibilities Deliver technical solos Partner with customer stakeholder Collaborate with teammates Build quality in Take initiative and innovate+Guiding principles
  
-Impact is primary measure of career growth Impact = behavior plus skills plus opportunity+  * Value are what we value 
 +  * Things we say we value is what we should reward
  
-As manager Coach foster develop+Five core responsibilities for people
  
-As employer Evolve develop seize+  * Deliver within technical solos 
 +  * Partner with customer stakeholder 
 +  * Collaborate with teammates 
 +  * Build quality in  
 +  * Take the initiative and innovate
  
-With promotion comes higher expectations New job Not a reward for longevity+Impact is primary measure of career growth 
 +Impact is defined as "behavior plus skills plus opportunity"
  
-We value career development over performance ratings+The role of a manager is to "Coach, foster, develop"
  
-Career growth is critical Rich conversations+The role of an employee is to "Evolve, develop, seize (opportunities)"
  
-What we did+With promotion comes higher expectations as it is a new job (you can expect to have a lot of development opportunities when you move into a new job) 
 +Promotion is not a reward for longevity
  
-Discovered core responsibilities+We value career development over performance ratings
  
-Delivery Business engagement Teamwork Quality Initiative and innovation+Career growth is critical 
 +It is based on rich conversations
  
-Expectations by level With direction With support Self directed Leader Mentor+What we did:
  
-Core responsibilities framework+  * Discovered core responsibilities 
 +    * Delivery  
 +    * Business engagement  
 +    * Teamwork  
 +    * Quality  
 +    * Initiative and innovation 
 +  * Developed expectations by level 
 +    * With direction  
 +    * With support  
 +    * Self directed  
 +    * Leader  
 +    * Mentor
  
 Work closely with HR Educate in agile (better than they think we are) Work closely with HR Educate in agile (better than they think we are)
  
-Smart objectives -> core responsibilities+Replaced SMART objectives with core responsibilities framework
  
-Performance model+Performance model:
  
 {{:2016_07_28_9.png?direct&400|}} {{:2016_07_28_9.png?direct&400|}}
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 Red line is expectation line Senior guy is self directed Red line is expectation line Senior guy is self directed
  
-Visual format helpful+Managers found the visual format helpful
  
-Coach behaviors But want impact One expected to drive the other but may not+Coach behaviors 
 +But want impact 
 +One expected to drive the other but may not
  
 Use strength to help the weakness Use strength to help the weakness
  
-Managers How do managers like it - 100% really liked it Meaningful career development - 85% Improved perception of performance review - 92%+Managers view:
  
-Colleges 73% liked core responsibilities vs smart 57% think helped on career dev 68my manager helped me what needed to get to next level+  * How do managers like it - 100really liked it 
 +  * Meaningful career development - 85% 
 +  * Improved perception of performance review - 92%
  
-Challenges integrating with HR system+Employees view:
  
-HR ratings are about performance over career growth Coarse grade vs linear scale Redundant paperwork Title inconsistency in the company+  * 73% liked core responsibilities vs SMART objectives 
 +  * 57% think helped on career development 
 +  * 68% "my manager helped me what needed to get to next level"
  
 +Challenges when integrating with HR system
  
 +  * HR ratings are about performance over career growth 
 +  * Coarse grade vs linear scale 
 +  * Possibility of redundant paperwork as this was rolled out
 +  * Possibility of title inconsistency in the company (new vs old)
  
-{{tag>Transformation PerformanceReviews HR Conference Agile2016}} 
  
-~~LINKBACK~~ +{{tag>Transformation PerformanceReviews HR Conference Agile2016}}
-~~DISCUSSION~~+
  
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