Hans Samios' Personal Lean-Agile Knowledge Base

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====== Day-to-Day With People ======

A lot of the time we are working directly with people. Here are some articles that could help deal with specific situations.

  * [[https://www.mindtools.com/pages/article/managing-victim-mentality.htm?utm_source=nl&utm_medium=email&utm_campaign=03Jan17#np|Managing a Person with Victim Mentality]]. Key idea here is that you are not a psychologist, so focus on standards, outcomes, and try to set things up so that the victim has the chance to see something else.
  * [[https://www.mindtools.com/pages/article/passive-aggressive-people.htm?utm_source=nl&utm_medium=email&utm_campaign=03Jan17#np|How to Manage Passive-Aggressive People]]. Part of the idea is not to be passive-aggressive yourself and to deal with the issue directly.
====== Related Tags ======

{{topic>TeamFormation}}

{{tag>Research Practices People Personalities Conflict}}