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--- conflict_resolution_-_daniel_dana [2016/07/13 16:07] – hpsamios
+++ conflict_resolution_-_daniel_dana [2016/07/13 16:09] – hpsamios
@@ Line 31: / Line 31: @@
 Few people, and fewer organizations, have discovered the benefits of interest-based negotiation. We are not actually wired for it. Since we work with people who behave in ways that we perceive as threats to our self-interests we respond in the traditional, reflexive fight or flight mode:
-  * Fight: Again, this probably not de-generate to "fisticuffs at dawn", but we will probably seek to ensure our safety by defeating our adversaries.
+  * Fight: OK, this probably not de-generate to "fisticuffs at dawn", but we will probably seek to ensure our safety by defeating our adversaries.
-  * Flight: OK so we probably don't run away, but we will probably distance ourselves from our adversaries in order to avoid conflict.
+  * Flight: Again, so we probably don't run away, but we will probably distance ourselves from our adversaries in order to avoid conflict.
 The problem is it is these same people whose trust and cooperation we must somehow gain if we want to work effectively together. So we are left with the situation where “We can’t (or perhaps shouldn't) fight our way out of conflict, but we can think our way out of it.”